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Approximate Number of Jobs

150

Shifts

Daytime, Evening

Wages

$12-$13 p/h please incentive FT position with benefits

Locations

  • Thorofare

Positions

  • Financial Care Agent

Requirements

  • Summary The Financial Care Agent is responsible for effectively negotiating the resolution of early stage past due accounts on behalf of clients while maintaining a high level of customer satisfaction
  • by providing a professional
  • positive
  • and empathetic experience to each consumer engagement
  • as well as adhering to all applicable company
  • client
  • and regulatory requirements. Essential Functions • Meet or exceed productivity goals established by the Client and Company • Efficiently manage customer accounts and file records according to Company and Client work standards: o Efficiently handle and maintain customers’ accounts o Accurately and thoroughly update and document account notes o Use probing questions to assess the consumer’s situation and assist with resolving issues according to client’s work standards o Negotiate for payment arrangements on delinquent accounts o Quickly make knowledge-based decisions to resolve the related issues • Stay abreast of daily and weekly Oper

Employee Safety Measures

Currently remote positions which will transfer back to the site once deemed appropriate to do so.