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Approximate Number of Jobs

150

Shifts

Daytime, Evening

Wages

$12-$13 p/h please incentive FT position with benefits

Locations

  • Thorofare

Positions

  • Financial Care Agent

Requirements

  • Summary The Financial Care Agent is responsible for effectively negotiating the resolution of early stage past due accounts on behalf of clients while maintaining a high level of customer satisfaction
  • by providing a professional
  • positive
  • and empathetic experience to each consumer engagement
  • as well as adhering to all applicable company
  • client
  • and regulatory requirements. Essential Functions • Meet or exceed productivity goals established by the Client and Company • Efficiently manage customer accounts and file records according to Company and Client work standards: o Efficiently handle and maintain customers’ accounts o Accurately and thoroughly update and document account notes o Use probing questions to assess the consumer’s situation and assist with resolving issues according to client’s work standards o Negotiate for payment arrangements on delinquent accounts o Quickly make knowledge-based decisions to resolve the related issues • Stay abreast of daily and weekly Oper

Employee Safety Measures

Currently remote positions which will transfer back to the site once deemed appropriate to do so.

Job Posting Update

September 11, 2020