Cotler Family PracticeHealth care and human services

• Wall

• Certified Medical Assistant

• Our medical assistants work in both the front and back office. In the front office
• you are responsible for: providing excellent and professional customer service to our wonderful patients – including checking patients in and out of appointments
• verifying insurance coverage and benefits
• collecting copays
• as well as helping with day to day patient issues and questions (like scheduling appointments
• obtaining reports
• etc). • We will teach you how to do prior authorizations and referrals
• if these are skills you are not comfortable with (they are quite easy
• don’t worry!). • Answering phones
• filing charts
• and working in our EMR system (again
• we will train and orient!) • Maintaining a clean and organized front office
• patient waiting area
• and making sure the office rooms are clean and stocked. In the back of the office
• you are responsible for all intake information to the EMR
• such as vital signs
• updating medications
• patient histories
• making sure preventative screenings are
• current
• as well as EKGs
• basic injections and vaccines
• phlebotomy (rarely). We are a busy office
• but we work together as a team and leave each day knowing we made a difference! Organization
• dedication and following directions are a must. In addition
• we value employees who are professional
• kind
• compassionate
• and pro-active. If you are the right candidate for the job
• we will work together to make sure you feel like part of the “family” practice!

separate waiting rooms for sick/healthy, gowns/gloves/masks for staff, limiting staff interaction with sick patients (patients identified as COVID-like or + COVID go from car to exam room, with only the doctor interacting with those patients to limit possible exposure to staff)